Case Studies
David Allen’s Getting Things Done

I talked to David Allen recently and mentioned that I was thinking of using his book as a textbook for this case study. He, of course, was enthusiastic (he always is). I don’t think he thought I’d really do it but here it is. Read the story »
McDonald’s Eye Exam
Here’s a training idea that is usually attributed to McDonald’s (though I can’t find a reliable source). But whoever came up with the idea deserves some kind of an award.








